Atlantis The Palm Resort

It was worth staying at the Atlantis- you don't even need to leave the hotel, it includes a beach, an amazing aqua venture water park with thrilling rides and many tasty restaurants. The room was spacious and cleaned twice a day. Refreshments topped up regularly. The water park was also amazing. All staff treated us like royalty. Definitely one of the best hotels I have stayed in. Overall, the hotel is perfect and just needs to maintain the quality of service they provide.

I stayed at the Atlantis the palm hotel, Jumeriah Palm. It was absolutely fantastic! The rooms were gorgeous, very spacious, with stunning views of the palm, Plasma TV, mini bar (which included snacks) and even had an iPod docking station on the alarm clock! The bathroom was huge with wooden panel doors next to the bath, which you can open into the bedroom. There is no need to take a plug adaptor with you, as the rooms have British sockets, and ladies, you don't even need to pack your hair dryer. It is slightly worse for service than other hotels in Dubai, however you need to take into account that service at almost all 5 star hotels in Dubai is much better than you would fine most places and it's newly opened. To be fair, we did get some excellent service in many areas (e.g. Medical staff were brilliant, check in smooth) Not impressed with the bell desk who were terse (unlike every other member of staff who were extremely friendly). We were not impressed to wait over 20 minutes to check out and then another hour to have our luggage taken downstairs - when we inquired when our luggage would be collected, we were told by the bell desk - we have over 500 people check out (so why not enough staff when you are paying top rates??) This was the only irritating area of service - for the most part it was fine.

Another wonderful stay at the Atlantis. Everything from start to finish is just awesome. From the red carpet arrival, to the attentive and helpful reception staff, the porters, room staff, pool and bar staff, restaurant staff and the great atmosphere inside and outside. The food whether it’s buffet style or at one of the fine dining options, takes your breath away, not just with the quality but the choice and knowledge of the restaurant staff. Every member of staff we met would always go the extra mile, their offers of help are always genuine. They are always cheerful and will give you everything you want and more. This was our second trip and certainly will not be our last. Everything was excelent! Imperial club inclueded a lot of free access. 3 times food per a day, everyday entrance to the aquapark, kids club, lost chamber aquarium. Helpful and friendly staff. Luxury place.

This place is awesome! Loads of great rides, relatively short queues and a beautiful beach. Highly recommend the lazy river (it goes on forever!) and the ride that opens a trap door beneath your feet (like sky diving but without having to jump out of a plane). Make sure you plan for a whole day or you will run out of time. They close at sunset. All ride queues are in the shade which is much needed in the heat. Staff at the hotel from the security to the management are some of the best I've come across and would always put themselves out to help. I would like to thank them all as no one stood out from the others and it would be unfair to name just a few when they were all brilliant. I would highly recommend Atlantis and can't wait to go back.

Really great place to stay. The water park is fantastic. Underwater aquarium is much more better than aquarium at «Dubai mall». Impossible to get bored. I can't remember anything I didn't like. Absolutely perfect place. It is not cheap but such kind of place can't be cheap.

It was like staying in some Underwater Castle from fairy tail. The best beach side and water park in Dubai. Great restaurants with a huge selection of food for any taste but not for any budget. Always crowded. But you can't do anything about it, which is OK until it doesn't affect the quality of their service.

The hotel is located in one of the most beautiful places in the world. Jumeira is an artificial island that has been designed to perfection. The kids club was the climax for our little girl. We all left relaxed and happy at the end of our stay. The hotel rooms were spacious and the customer service was efficient. The hotel could improve on the food. It was really difficult to get something for our daughter who was ten months then. Some of the staff members were a little slow.

I LOVED EVERYTHING IN THE HOTEL EXCEPT FOR THE LEBANESE RESTAURANT THE IMPERIAL CLUB ROOM IS AN EXCELLENT CHOICE FOR THE FAMILY