Just got back from my 5th stay at Amora Neoluxe. My husband and I have been staying there since 2011 whenever we visit Bangkok. The staff is very friendly an even though they don't speak much English, they still try to facilitate our requests. The wait staff in the restaurants, bars and at the front desk go beyond to treat guests great. The food has improved over the years and is much better. Also, the quality of the ingredients they use is really fresh. The grounds are exceptionally well kept. The pools are awesome, especially in the Eden section which is the adult section. And they have the best bar service ever! You don't go to them, they come to you, take your order and bring your drinks for you so you don't have to leave the pool - how awesome is that! The only negative I have to say is the cleaning. Sometimes the rooms aren't kept as clean as they should be. Overall, it is a special, lovely, relaxing place which I highly recommend both for families and for couples. It is the main reason we keep going back to Bangkok It's that good!