We had a wonderful night at this hotel. I doubt one can find another 5-Star hotel in Bangkok as good as this one for the same price. Certainly exceeded our expectations. All staff members are very professional and courteous. The gentlemen at the concierge are always there to greet when guests leave or enter the hotel. The hotel is very clean & beautifully decorated. Our room (deluxe) was spacious and had everything we needed. The bed was the biggest and most comfortable we’ve ever slept in! We didn’t have enough time to enjoy all amenities, but enjoyed the varied options at breakfast and the pianist that plays in the lobby area. I can not fault this hotel on anything. The location is perfect. Only a five-minute walk to the Emquartier mall and BTS. The only thing which was not so satisfactory is that we (non-smokers) were given a smoking room and unless the a/c was on the smell was really strong. I may have overlooked this detail whilst booking, so no fault of the hotel.